Have any other FiOS services that are seeing issues? I … After setting the router up and connecting to the ONT through ethernet, I am left with a solid white wifi symbol and a solid red glove symbol. Does the internet go out for a minute then comes back on? It may seem like they can't help, but they actually can do a lot and have direct tests they can do to that ont. Press J to jump to the feed. New comments cannot be posted and votes cannot be cast. Verizon recommends that you establish a strong, unique password for your router. But it always happened at a random time once a day. Worst case, the ONT or some fiber lines are broken, and require a tech to come to you, hopefully (through negotions w/ them, for free), to get it fixed/replaced, New comments cannot be posted and votes cannot be cast. I have a WiFi extender but Verizon said I synced them up and they were on the same update and stuff. I have unplugged the router for 10 minutes, reset the router, pressed the reset button on the ONT , unplugged the ONT, and released the DCHP lease through the router GUI. They convey information about the status of your internet connection. This indicates that there’s a … So there's 2 different things between the globe and the wifi signal. Currently burning through my data to write this. Usually issues of that nature are Verizon issues, either something is not properly configured, or missing configuration. Since it's white, the router is working. Cookies help us deliver our Services. Press J to jump to the feed. The ONT was already present from a previous internet set up that was taken down a few months ago. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Are you connected via Coax or Ethernet back to your ONT? What does the red globe on Verizon router signify? Due to some issues, this light can turn to red. Thanks anyway. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. White (Fast Flash) When a device begins connecting to the Gateway using WPS, the Wireless light flashes fast white for 2 seconds as establishing connection: White (Solid) When a device successfully completes its WPS association to the Gateway, the Wireless light returns to solid white: Red (Fast Flash) Basic tech support only checks if you are provisioned for the correct speeds, in-depth tech support checks your "customer profile configuration" Hopefully you don't get an out of country tech support. Those lights on your router or cable modem aren't just there for show. I tried resetting the router today and while it sometimes works, the globe on the side of the router randomly starts blinking and cuts out my connection. Previously, my phone would refuse to connect to the main 2.4 Hz internet and would only connect intermittently with the 5G version. I tried resetting the router today and while it sometimes works, the globe on the side of the router randomly starts blinking and cuts out my connection. New comments cannot be posted and votes cannot be cast. I've been having problems with my new Verizon router(made a recent post about it on r/GooglePixel) and since upgrading to the new Verizon plan, my Internet connection on my phone has been horrible. This can be caused by many things, but since you've already tried to reset the ont, the best option is to call their tech support. They also said that was most definitely the problem, clearly it wasn’t so has anyone else had this problem? I am at my wits end, and would greatly appreciate any and all assistance. Press question mark to learn the rest of the keyboard shortcuts. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Previously, my phone would refuse to connect to the main 2.4 Hz internet and would only connect intermittently with the 5G version. I have a WiFi extender but Verizon said I synced them up and they were on the same update and stuff. This can be caused by many things, but since you've already tried to reset the ont, the best option is to call their tech support. When the router is working, there’s a globe signal signifying the internet or power light. When the router is working normally, the globe is solid white. But the issue is solved now. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. The globe through, represents the Ont's capability to connect with the Internet, and since it's red, it can't. Since it's white, the router is working. If you can't connect to your Wi-Fi router, rebooting or restarting the may help. By using our Services or clicking I agree, you agree to our use of cookies. For your protection, your router is preset at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your wireless network. Blinking white globe light Occasionally the globe light on my router will start blinking for some reason and I’ll lose connection. I don't think so, and Vonage. Goes off for a minute the comes back on but it happens multiple times a day. The globe through, represents the Ont's capability to connect with the Internet, and since it's red, it can't. Occasionally the globe light on my router will start blinking for some reason and I’ll lose connection. All on-topic posts will be accepted, even those which may put Verizon in a negative light. Welcome to /r/Verizon! When I log into the router, it says "Ethernet Status: No Connection ". This is the strongest setting for most users and provides maximum security but may prevent older devices from connecting. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. I've been having issues setting up my fios. Press question mark to learn the rest of the keyboard shortcuts. For General Information related to verizon, feel free to stop by /r/verizon. Or does it stay off for awhile? The wifi icon on the router just means it was able to create a network within your area, not meaning any connection with the internet is yet possible, but say transferring a file between one computer downstairs to upstairs is possible. Welcome to /r/Verizon! Mine used to blink like that for a minute and lose internet then it comes back on. I need a solution to this soon. Today, I unpacked the router that was sent to me and plugged it in. Here's how …