By explaining that he or she understands what the client is saying, a therapist is establishing a trust and clarifying the client's expression. @Soulfox -- If you want to get technical about it (and who doesn't?) Psychological Reports, vol. Sahakian, William S. History and Systems of Psychology. and its Licensors What a therapist attempts to do is reconstruct what the client is thinking and feeling and to relay this understanding back to the client. Therefore, as an extension of good listening skills, you need to develop the ability to reflect words and feelings and to clarify that you have understood them correctly. Listeners often use communication techniques that run counter to this type of listening, which can be counterproductive and actually increase the speaker's feelings of frustration and being misunderstood. NY and London: Schenkman Publishing Co., 1975. The term stems from work done by psychologist Carl Rogers who developed client-centered therapy. Instead, as speakers talk, listeners should use techniques such as rephrasing what they thought they heard — "It sounds as if you’re saying you are frustrated with your boss and what she is demanding of you.” They also may ask clarifying questions if they do not quite understand — “What exactly do you mean when you say you are over feeling sympathetic toward him?” Listeners also may ask probing questions that spur speakers to verbalize solutions and take responsibility — “What are you thinking of doing to resolve your conflict?”. Reflecting feelings and thoughts you heard through your own words, tone-of-voice, body posture and gesture so that the other person knows he or she is understood. Learn about a little known plugin that tells you if you're getting the best price on Amazon. Simulation and Gaming, Vol 28 (1), March 1997, pp. Reflective listening is a communication skill by which students can increase their understanding of other people’s ideas, issues, approaches and concerns within the group. This type of communication is useful in a variety of situations and is intended to validate the speaker as a person as well as to show acceptance of his or her thoughts and feelings. It's a particularly useful skill for avoiding conflict within a group. Reflective listening encompasses all that is active listening but goes a step further. This will allow the client to feel understood and open up even more about his or her feelings about being a teenager. Rogers believed that by listening intently to the client, a therapist could determine best what the client needed. in which the counselor listens to what the client is saying and then reframes the material and repeats it back to them. Baker, Ann C. and Patricia J. Jensen and David A. Kolb. It means hearing and understanding the words and body language of the person who is talking to you. Reflective listening is a special type of listening that involves paying respectful attention to the content and feeling expressed in another persons’ communication. The ultimate goal of reflective listening is for speakers to know that the people to whom they are talking understand and empathize with what they are saying. Very often in Western culture, listening is considered to be the passive part of a conversation while speaking is seen as active. This little known plugin reveals the answer. Heck, I do believe those are the very folks who developed the technique so they could do their jobs better. Boston: Houghton Mifflin Company, (1951)1965. It arose from Carl Rogers' school of client-centered therapy in counseling theory. Reflective Listening. Reflective listening is a more specific strategy than the more general methods of active listening. Is Amazon actually giving you the best price? It can be useful for therapists and counselors to use as their clients explore their feelings and problems and devise solutions to them. Reflective Listening is the most advanced form of active listening. This was unlike psychoanalysis, which had more formula-like approaches that were used for all patients. This type of re-stating what has been heard is also called mirroring. The term stems from work done by psychologist Carl Rogers who developed client-centered therapy. Reflective listening, also known as active listening, is a communication technique in which listeners are focused on what the speakers say and provide reassurance that they hear and understand.The ultimate goal of reflective listening is for speakers to know that the people to whom they are talking understand and empathize with what they are saying. Reflective Listening Introduction Listening is following the thoughts and feelings of another and understanding what the other is saying from his or her perspective. Reflective (or active) listening can be an effective communication method that involves the following two elements: 1. The following handout may help students practise reflective listening skills during group work. Alternately, a client may feel misunderstood and then try again to explain what he or she is thinking or feeling. This type of listening also can be used in professional settings between colleagues and between supervisors and their subordinates. They hear their feelings and thoughts in a different voice and can look at their life through another's eyes. To use reflective listening, listeners should use direct eye contact and open body language while listening to speakers and paying attention to their verbal and nonverbal cues. "Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. The therapist who uses reflective listening might respond by saying, "So you feel frustrated because you're mother treats you like a child instead of an adult." Reflective listening, also known as active listening, is a communication technique in which listeners are focused on what the speakers say and provide reassurance that they hear and understand. Reflective listening is a concept developed by Carl Rogers' client-centered therapy (hyperlink?) 2. She's always telling me what to do and won't let me do anything I want to do." Rogers believed that by listening intently to the client, a therapist could determine best what the client needed. Its basic premise is that the speaker knows best what his/her experience is, and the role of the listener is to reflect the experience back to the speaker, to mirror it. Reflecting and paraphrasing the feelings, thoughts and opinions we hear back to the other Reflective Listening. "Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. Spouses, others in intimate relationships, and friends also can employ reflective listening to enhance their relationships by improving communication. That technique is a little bit more than merely useful, then. Reflecting and paraphrasing the feelings, thoughts and opinions we hear back to the other Empathic understanding means understanding a person from his or her frame of reference. Reflective listening practices requires focus, intent, and very active participation. It is downright essential. If true reflective listening has taken place, speakers should feel validated and that listeners have heard and thoughtfully reflected on what they said and felt. This technique can be used in one-to-one therapy or group therapy. Rogers believed that by listening intently to the client, a therapist could determine best what the client needed. Listening practice used by psychotherapists that requires focus, intent, and very active participation. 2. 73, pp.1147-1151. Reflective listening practices requires focus, intent, and very active participation.