i dropped them an email to ask about fulfillment timeline, will update. It was really nice to offer pictures of the suite. Is this considered online spend ? The staff said she is the supervisor and made the call so it was useless to speak to the manager anyway. Ain was extremely nice, and the entire team of Ms. Jess went above and beyond in kindness . To the right as you enter is a guest half bathroom. After a few hours of waiting and "fighting" with the so-called supervisor I was given a corner room on a low floor with really bad construction paint smell (seems like some construction work is going on at the property). guess i just have to wait. Voucher is not applicable for banquet, events, off-site catering, weddings, etc. Most other nights are upwards of $410 nett). Wont it make more sense to buy $400 worth of vouchers for $240 instead of topping up $88 in cash? Thanks for the great recommendation. No annual fee, Get up to 22,800 miles with $3K spend in the first 3 months, Get up to 87,500 miles with $20K spend in first 6 months, Get up to 45,000 miles with $9K spend in first 3 months. Bath amenities were Elemis. Staff was not helpful to solve the problem but only to negotiate their way through no room can be upgraded since the hotel was completely booked and full. Asked to speak to the manager but was denied since the manager was too busy with meetings. No mirrors or pictures behind the bed. It was a great value, getting the Ambassador suite while booking the friends and family rate. With intricate Peranakan carvings and pre-colonial artifacts, to surrounding heritage trails and … Junior Suites booked outside the Suite Surprise package don’t come with club lounge access, so even if you pay S$388 nett for the Suite Surprise package and get assigned a Junior Suite, you’re arguably better off because of the afternoon tea and evening cocktails, plus 20% off on F&B. I complained the treatment is so much different from the States and other major cities, and the supervisor said Intercontinental is like that in Singapore and Malaysia since it is a very popular hotel with a 100% occupancy rate almost every day so they cannot guarantee and honor Ambassador like other places do. At check in, u will be given a spin wheel to spin and see what u get. Arrived at 1pm and only to find out room not upgraded as guaranteed due to Ambassador status. Excludes valet parking. I just called and checked with the reservation department and they insist that this voucher cannot be used in conjunction with the Suite Surprise package. It is not the responsibility of any advertiser to ensure that questions are answered. earlier this year, I have been really motivated to stay at the InterContinental Singapore a lot more. Here’s the T&C for the Suite Surprise package. To sum up, I would never stay at Intercontinental Singapore again even with the status as Gold Elite Ambassador. The T&C states that up to $400 can be used per transaction, so there’s no way to combine $800 into one booking. InterContinental Singapore: InterContinental Singapore Review - … TO all, if anyone get the Presidential Suite, please share photos via Milelion so that we can share the joy ;-). Great reports, still reading them…..can’t believe this hotel gave you neither turn-down service nor escorted you to your room. I promise you no spam and no more than one email a day. They directed me to the T&C which also clearly stated voucher not accepted. The staff here is very friendly and helpful. if you mean “buy $400 vouchers for $280”, yes, i suppose you could. You can choose from the following options: Vouchers are issued in denominations of S$100, and a maximum of four can be used in a single transaction. The beds were supremely comfortable, the linens plush and the pillows cloud-soft. The InterContinental Singapore in Bugis (the Robertson Quay one isn’t open for staycations yet) is currently offering a Suite Surprise staycation package, which in itself looks like a good deal at S$388 nett. The staff said she is the supervisor and made the call so it was useless to speak to the manager anyway.