If I move the attic one to where it can even get a little signal from the main puck it will default to very weak mesh. Looks like you're using new Reddit on an old browser. I'm thinking Google WiFi isn't assigning an IP address to anything that is plugged into the switch. Puck 3 is just hanging out by itself completely on wireless. Close and re-open the app you typically use to manage your Wifi devices (Google Home app or Google Wifi app). What is your setup like? Just not as good as it used to be. I'm having similar issues - I used to have it working wired no problem, then all of a sudden, all the pucks went yellow and all internet connectivity died. I didn't need to bridge my fios modem/router with it. I have noticed my pucks with Ethernet backhaul no longer display Wired as the connection type. The end result is that I have a few weak spots in the house but overall better. One workaround was to move them so far apart that the wifi signal couldn't reach at all. I've been using it literally for a year + with no issues. I've been so happy with this system all the way back to onhub. If you receive a static IP through your ISP, enter your static IP information in the WAN settings of the Google Wifi app. I'd try getting in touch with one of the Google reps for assistance if you haven't so already. There are no link lights, so I can't confirm that way. Google WiFi can be used alongside the previous Google OnHub routers. However, my phone has been having connection issues. From your switch? Is there an internet service outage in my area? Make sure your modem is connected to an internet source, such as your cable, DSL or Fiber provider’s line that comes into your home. If your device is hardwired, also check that your Ethernet cables are correctly connected to another Wifi point or switch. thanks for the response. Reconnect power to any additional points or routers. This takes about 1 minute. This usually takes about 2 minutes. Are they associated at 10/100 or 1000? I've seen reports that cables were only providing 100 Mbps and thus, not being used for Mesh. I know this has been posted before but it's been a couple months. To restart your devices, follow these steps: Learn more about what the lights mean on your Google Nest or Google Wifi devices. I got Google WiFi last week, and for the most part it's great so far. If you continue to have connection issues and can’t get online, contact your ISP. I've sent in a million feedbacks. Google WiFi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. I am interested in this as well, I have a the setup that u/Willamette_H2o pointed out. Make sure your modem and Wifi router and point(s) are powered on and that all cables are secure. I found this post a while ago with a user having similar issues, https://www.reddit.com/r/GoogleWiFi/comments/9ev192/pucks_defaulting_to_shitty_mesh_connection_over/. Do a speed test on on the puck and see what the speeds are. Check your cables and connections. Learn more about how to. Step 1. Thanks for everyones suggestions I tried switching ports and cables etc. New comments cannot be posted and votes cannot be cast. Puck #3 shows the Connection type as "Mesh". This is the UN-OFFICIAL discussion and support group. Have there been any other network service changes? this is the right answer. We appreciate your patience and understanding during this time. Disable Wi-Fi on modem/router combo Even a powerline setup. I get full signal but almost no speed. Any way to roll back firmware. You can do this in the Google Wifi app's WAN settings. I have verizon fios and plug ethernet cable directly into WiFi for internet. Learn how to fix PPPoE issues during setup. But both ways it reads “mesh”. This is the UN-OFFICIAL discussion and support group. Mine did. New comments cannot be posted and votes cannot be cast. The second I unplug the puck(s), all returns swiftly to normal. Have you tried with different ethernet cable? I've been using bridged mode using ethernet and have had no problems. Update the only way I can make this work is to separate the pucks further and go down to 2 pucks. Make sure that you have the Google WiFi in front of the switch, i.e. This will confirm that the devices no longer have power. I'm not getting the specific "connected, but no internet" issue, but instead I'm connecting to the WiFi and getting effectively no internet (anything I try to load times out). Make sure all Ethernet cables are still secure. However I had to put the puck outside my house to do this so it wasn't a great long term solution. Follow these troubleshooting steps to fix: Sometimes loose, disconnected or damaged cables can cause connection issues. I've had 2 pucks hooked up via ethernet for a long time. Turn your modem and Wifi devices off and on to fix connection issues with your network. Here’s what to ask your ISP: If you are able to access the internet with at least one Wifi router or point, follow these steps to get your other devices back online. I contacted google they just told me to factory reset etc which was useless. My switch won't let a new device connected, just says unidentified network, no internet. Hm both mine still say ‘wired wifi point’. Wait until all of the LED lights on the devices you unplugged are off. You may need to adjust the WAN settings in the Google Wifi app: You may need to enter a PPPoE account name and password before the modem allows the Nest Wifi router or a primary Wifi point to access the internet. One day it stopped working I tried different cables. I wonder if there's something in the diagnostic log that can confirm the negotiated speed, if any. I think it just fails to report the wired connection on satellite pucks. Any updates or work arounds. Hardwire Google Nest Wifi routers, Google Wifi points, and other devices Hopefully you figure it out, good luck! Last month or two it won't work. When I’m plugged in I get good quality, when I unplug it’s terrible. Google has now released the next generation of Wi-Fi solutions, Nest Wi-Fi which is also backward compatible with everything else. Basically I moved my main puck and modem to the basement and reran a cat 6 to the opposite side of the house in the attic. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I'm thinking Google WiFi isn't assigning an IP address to anything that is plugged into the switch. This subreddit is not affiliated or run by Google. Having trouble? In most cases, you won’t need to change your network configurations because Google Nest Wifi and Google Wifi use DHCP, a common internet connection protocol, by default. Google WiFi can be used alongside the previous Google OnHub routers. I'm not sure what to try, but unfortunately no matter how many times I unplug them both for 5 minutes, I still haven't been able to get any of my wired connections to work. Note: If only a Wifi mesh point is offline, check that it’s within range of your router or primary Wifi point. dont know why youre being down voted. How have you been able to confirm the negotiated speed of the ethernet connection? Google WiFi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. This caused it to use the wired connection. Change your DNS If you don’t know your PPPoE information, contact your ISP. Looks like you're using new Reddit on an old browser. The mesh test would no longer say "wired" which was concerning to me. Now mesh test says "great" all the time and interestingly not "wired". Unplug the Wifi device that is offline and plug it back in. I'm thinking about dumping it now. Google has now released the next generation of Wi-Fi solutions, Nest Wi-Fi which is also backward compatible with everything else. Sometimes loose, disconnected or damaged cables can cause connection issues. Your ISP should be able to provide this information. Enable bridge mode (Single Wifi device networks only) Are you using a 10/100 switch to connect everything? Thanks. Google has now released the next generation of Wi-Fi solutions, Nest Wi-Fi which is also backward compatible with everything else. Just installed 3 pucks at my parents' place in a chain (Primary->satellite->satellite) across 4500 sq ft and 3 floors (I seriously doubt they could manage great wireless mesh connections. This subreddit is not affiliated or run by Google. In the past did yours say wired ? Modem -> Google WiFi -> Switch -> Other devices. Make sure any offline Wifi devices are powered on and that all cables are secure. Reconnect power to your Google Nest Wifi router or primary Google Wifi point and wait until it's fully on. It's 2 points direct connected with cat6. I'm not sure what to try, but unfortunately no matter how many times I unplug them both for 5 minutes, I still haven't been able to get any of my wired connections to work. Doesn't show up as wired anymore. Wait until your modem is fully powered on and all of its indicator lights are back on. That change started around when it would default to mesh instead of ether.